SUPPORT

Pulse Dive

Contact

Email support@pulsedive.anonaddy.com to report a bug or ask a question. We aim to reply within a few days.

Please include your device model and iOS or Android version — most problems are specific to one of them.

Common questions

How do I play?

Hold to expand and smash neon glass. Release to contract and slip through obsidian gaps. Expanded against obsidian, or contracted against glass, ends the dive.

I lost my progress

Progress is saved on your device, not to an account. Deleting the app, clearing its data, or moving to a new phone will not carry it across. There is unfortunately no way to recover it.

An ad did not give me my reward

The reward is granted when the video finishes. Closing it early, or losing connection partway through, means it does not count. If a completed ad still did not pay out, get in touch and tell us roughly when it happened.

Do I have to watch ads?

No. Every ad in Pulse Dive is optional and offered in exchange for a reward. Nothing is gated behind watching one.

How do I turn off ad personalisation?

On iOS: Settings › Privacy & Security › Tracking. On Android: Settings › Google › Ads.

The game runs badly on my device

Turn on Reduced motion in the game's settings, which lowers the amount of visual effect work per frame.